Privacy Policy - Forge Meet & Greet

1. Introduction

Forge Meet and Greet ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our airport parking services and website.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

Name and contact information (email, phone number, address)
Vehicle registration details and make/model
Flight information (flight numbers, arrival/departure times)
Payment information
Booking history and preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

IP address and browser type
Operating system
Pages visited and time spent on pages
Referring website addresses
Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

Process and manage your parking bookings
Communicate with you about your booking
Send booking confirmations and updates
Process payments and prevent fraud
Improve our services and website functionality
Send marketing communications (with your consent)
Comply with legal obligations
Resolve disputes and enforce our agreements

4. Disclosure of Your Information

We may share your information with:

Service Providers: Third-party vendors who help us operate our business (payment processors, IT providers)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with any merger, sale, or transfer of our business

We do not sell or rent your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device.

For more information about how we use cookies, please see our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Under UK GDPR, you have the right to:

Access: Request a copy of your personal information
Rectification: Request correction of inaccurate information
Erasure: Request deletion of your personal information
Restriction: Request restriction of processing
Data Portability: Request transfer of your data
Object: Object to processing of your personal information
Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

10. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Forge Meet and Greet
Bristol Airport
Bristol
United Kingdom

Email: privacy@forgemeetandgreet.com
Phone: +44 7885 761105